We have moved!

We have now moved into our new premises at the wonderful Royal Quays Shopping Centre. We're now staying put in our current unit, unit 33, and we're busy getting our lovely new store ready for opening with a scheduled opening date of Saturday October 2nd from 9.30am. Our new unit is a nice bright unit facing the grassed area and picnic tables in a lovely sunny spot, perfect for sitting and enjoying your nibbles after you've done your shopping. You can find us in between Trespass and the Blackstorm Brewery, just a few doors down from the public toilets and a short walk from the North car park.

Join us on opening weekend Saturday 2nd & Sunday 3rd of October for lots of great extras like launch weekend exclusive discounts, freebies and free tasting opportunities. We'll be running discounts and offers on both days of launch weekend in the new store and we'd love to see you there. Please confirm your attendance via our Facebook page here to help spread the word about our new store opening.

Our new address is:
AlternativeStores.com
33 Royal Quays
Coble Dene
North Shields
NE29 6DW

Our new, longer opening hours will be:
Monday-Saturday 9.30am-5.30pm
Sunday 11am-5pm

Facilities available at the Royal Quays Shopping Centre include:

  • Free Parking
  • Improved Bicycle parking
  • Outdoor Seating
  • Free wheelchair hire
  • Toilets
  • Baby changing
  • ATM machine

There are many ways to get to the Royal Quays including great bus links, metro and cycle route 72 along with plenty of free customer parking - click here for more info.

Click & collect
You can place an order to collect from our unit, 33 Royal Quays. Simply place your order via the website and choose 'Collect from our store in Royal Quays, North Shields' as your delivery method at the checkout and we'll email you once your order is ready to collect. There is no minimum order or order restrictions on click & collect. Ring the doorbell at the front of the store on arrival and wait for assistance. Click & collect orders can be collected Monday-Friday from 9am-5pm until we open from October 2nd and then orders can be collected 7 days a week during our new opening hours.

What this means for online orders
Online orders are being shipped as usual from our new premises.

Most items including food & grocery, health & beauty are normally dispatched within 1 working day.

Shoes & Footwear can take up to 14 days for delivery as some styles or sizes may need to be ordered in. Please note that if you order footwear with the rest of your goods then this can delay the dispatch time.

Saturday Delivery orders must be received by 2pm on a Friday for delivery on Saturday of that week. Any Saturday delivery orders received after 2pm on Friday will be delivered the following Saturday. Please note this excludes bank holiday Friday as we have no collections.

Chilled & Frozen orders will be dispatched Monday-Thursday via next day delivery or Monday-Wednesday via DPD 2-day delivery depending on your area.