About Us

About Us

We are an independent, family run vegan health food store and online retailer run entirely by vegans! Fronted by father-daughter duo Dan John and Zahra, our mission is to make it as easy as possible to lead a cruelty free lifestyle and we would love to help you on your journey. We sell everything from food, drinks, organics and wholefoods to cruelty free footwear and clothing. We were voted ‘Best Vegan Store’ in the Vegan Awards UK 2017 & 2019.

Our Products

Everything we sell is vegan, dairy free, lactose free and egg free and we also cater for many other dietary requirements such as gluten free, coeliac, soya free, low protein/PKU and nut free. We will always try to locate Organic, Fair Trade, Gluten Free or Palm Oil free options when possible. We add new products weekly and we’re always on the lookout for the next best vegan thing! Expect to find products from ethical, vegan companies which you won’t find in the supermarkets. If you are looking for a vegan product which we don't currently stock, please ask and we’ll do our best to find it for you.
How to Buy From Alternative Stores -
Our Online Store
You’ll find our online store bursting with great vegan products all available for delivery to your door. We deliver chilled and frozen goods using special insulated packaging designed to keep your products at the required temperatures and we use a DPD next day delivery service which covers most of the UK. DPD  give you a 1 hour delivery window the morning your parcel is due for delivery and alternative options should no-one be home to accept your delivery. Delivery via DPD costs £6.50 for up to 30kg or we offer free mainland UK delivery on orders £70+. If you live outside the DPD postal zone then we may offer an alternative delivery method via Myhermes. Please get a quote from the shopping cart section.

Our Retail Store
Our store is located at the Royal Quays Shopping Centre in North Shields. We're open to the public 7 days a week, from 9.30am-5.30pm Monday-Saturday and 11am-5pm Sunday. The Royal Quays Shopping Centre has free parking, bicycle parking, outdoor seating, toilets & baby changing facilities, free wheelchair hire and an ATM machine.
Click & Collect
Click & collect is available from our store at unit 33 Royal Quays. Simply place your order via the website and choose 'Collect from our store in Royal Quays, North Shields' as your delivery method at the checkout and we'll email you once your order is ready to collect. There is no minimum order or order restrictions on click & collect and you can collect your order anytime during our opening hours.
Our opening hours are:
Monday-Saturday 9.30am-5.30pm
Sunday 11am-5pm
Find us at:
33 Royal Quays Shopping Centre
Coble Dene
North Shields
NE29 6DW
Telephone - 0191 603 0577

 

Alternative Stores Ltd - Registered in England & Wales under company number 10056278. Registered Address - 33 Royal Quays Shopping Centre, Coble Dene, North Shields, NE29 6DW.